Delete Your BluTally Account

How to request deletion of your BluTally account and personal data

BluTally, developed by DMS Electronics Pvt Ltd, gives every user the ability to request deletion of their account and associated personal data. You can request deletion either from inside the BluTally app or by email. Requests are reviewed and actioned by our team, and personal data is permanently removed within 30 days of a confirmed request.

Option 1 — Request deletion in the app

  1. 1 Open the BluTally app and log in to your account.
  2. 2 Go to your Profile screen.
  3. 3 Under the Account section, tap Delete Account.
  4. 4 Confirm by tapping Send Request. This submits a deletion request to our administrators for review.
  5. 5 Once approved, your account and personal data are permanently deleted, typically within 30 days.

Option 2 — Request deletion by email

If you no longer have access to the app, email us from the address associated with your account:

Account Deletion Request

dev-team@dmselectronics.com

Subject: "Account Deletion Request" — we respond within 30 days

What is deleted, what is kept, and for how long

Deleted permanently

  • Your name, email address, and login credentials
  • Your PIN and any device biometric link
  • Your profile photo
  • Any in-progress, never-submitted survey drafts

Retained

  • Field surveys and observations you already submitted (bird, bivalve, phenology, butterfly, water quality, and citizen science records)
  • Retained indefinitely as scientific/ecosystem research data, no longer linked to your personal identity

Submitted field data is treated as part of BluTally's shared ecosystem research database and remains in the system after your account is deleted, exactly as described in our Privacy Policy. Only your personal identifiers are removed.

Retention period: Personal account data is purged within 30 days of a confirmed deletion request. Questions about this process can be sent to dev-team@dmselectronics.com.